When will you get your order?

SHIPPING

Conect Enterprises are a national company providing supplies to Signwriters and the likes all over Australia. We are committed to providing great customer service and premium delivery with superior turnaround times for all of our customers.

If your order is placed before 12 noon we will endeavour to ship your order the same day that the order is placed, however; we cannot guarantee this or same day delivery.

To enable us to provide fast turnaround times we use the following courier services:
Star Track Express and Direct Freight for fast capital city delivery and Couriers Please for Melbourne Metro deliveries. Whilst we do generally say that shipping will be between the below delivery times we cannot guarantee these times as they are provided by an external courier company and out of our control.

Once your order has been processed and scheduled for shipping we will update you with a tracking number and the name of the courier company used to send your order.

Premium freight options are available if you require faster times than that of the below, please contact our customer service team on 03 8773 4100 for more information.

PLEASE NOTE:

A4 SIZE FREIGHT IS A FIXED RATE, THIS IS A PREMIUM OPTION AND WILL ALWAYS INCUR A CHARGE.

STAR TRACK EXPRESS NO LONGER HAS A FREE FREIGHT OPTION PLEASE CLICK HERE FOR STAR TRACK FREIGHT COSTS

DELIVERY TIMES & CHARGES

LOCATION

 

DELIVERY TIME

 

DELIVERY COST

 

VICTORIA

 

 

Local Van Delivery

Daily deliveries 

$10 + GST   (if under $250 + GST)

Melbourne Metro

1 day

$10 + GST  (if under $250 + GST)

Regional Victoria

1-2 days

$25 + GST (if under $300 + GST excluding Star track) 

NEW SOUTH WALES

 

 

Sydney

1-3 days

$25 + GST  (if under $300 + GST)

Albury

2-4 days

$25 + GST  (if under $300 + GST)

Regional NSW

3-8 days

$30 + GST  (if under $400 + GST)

QUEENSLAND

 

 

Brisbane

2-4 days

$30 + GST  (if under $400 + GST)

Gold Coast

2-4 days

$30 + GST  (if under $400 + GST)

North Queensland

3-8 days

$40 + GST  (if under $500 + GST)

SOUTH AUSTRALIA

 

 

Adelaide Metro

1-2 days

$25 + GST  (if under $300 + GST)

Regional SA

2-3 days

$30 + GST  (if under $400 + GST)

TASMANIA

 

 

All orders sent by Australian Air Express

1-3 days

$30 + GST  (if under $400 + GST)

NORTHERN TERRITORY

 

 

Darwin

5-6 days

 

Alice Springs

4-5 days

$40 + GST  (if under $500 + GST)

Regional NT

5-12 days

$40 + GST  (if under $500 + GST)

WESTERN AUSTRALIA

 

 

Perth

4-5 days

$40 + GST  (if under $500 + GST)

Regional WA

5-12 days

$50 + GST  (if under $700 + GST)

Have a problem with your product?

Returns and Exchanges

Conect Enterprises aims to make your shopping experience an easy one! With this in mind we will accept any change of mind or incorrectly ordered items within 7 days of purchase (excluding stock that has been cut down to customer specific sizes) subject to a 10% restocking fee.
If you have a query or would like to discuss/organise a return please ensure that you review the returns policy before contacting us on 1300 367 687 or email us at orders@conect.net.au

Download our GRN Form here