Ball & Doggett Pty. Ltd. ABN 58 005 190 036
These Terms and Conditions of Sale supersede all previous Terms and Conditions of Sale. Indent prices for proprietary grades are available on application.
1. In these terms and conditions: ‘Contract’ means a contract between the Supplier and the Customer for the supply of Goods and/or Services.
‘Customer’ means the person, firm, organisation, partnership, corporation, or other entity to whom Goods and/or Services are provided by the Supplier.
‘Goods’ means all goods supplied by the Supplier to the Customer, whether or not from the Supplier directly or through a third-party supplier (and where the context so permits shall include any supply of Services as hereinafter defined) and as are described on the invoices, quotation, or any other forms as provided by the Supplier to the Customer.
‘GST’ has the meaning given to it by A New Tax System (Goods and Services Tax) Act 1999 (Cth).
‘Order’ means a written or verbal order from the Customer requesting the supply of Goods and/or Services.
‘Pallets’ means any pallets, bearers, and any other containers supplied in conjunction with the Goods.
‘PPSA’ means the Personal Property Securities Act 2009 (Cth).
‘PPSR’ means the Personal Property Securities Register.
‘Price’ means the Price payable for the Goods and/or the Services as determined in accordance with clause 2.
‘Services’ means all services supplied by the Supplier to the Customer (and where the context so permits shall include any supply of Goods as described above).
‘Supplier’ means Ball & Doggett Pty Ltd ACN 005 190 036 and its related bodies corporate (as that term is defined in the Corporations Act 2001 (Cth).
Price and Payment terms
2. At the Supplier’s sole discretion, the Price shall be either:
(a) as indicated on the Supplier’s then current price list (as amended from time to time);
(b) as indicated on invoices provided by the Supplier to the Customer in respect of Goods and/or Services; or
(c)the Supplier’s quoted Price (subject to clauses 11 and 16 to 18) which shall be binding on the Supplier provided the Customer accepts the quotation in writing within the period specified in clause 11.
3. The terms of payment are strictly thirty (30) days from the date of invoice (or such other period as nominated by the Supplier herein). The Supplier may, at any time, vary the terms of payment in accordance with these terms and conditions.
4. The Supplier reserves the right to invoice the Customer at the time the Goods are delivered, or at any time after the Supplier delivers (or attempts to deliver) the Goods, or, if agreed with the Customer, at a time before the Goods are delivered.
5. The Supplier may, from time to time, offer the Customer discounts as an incentive for making payment of the Supplier’s invoices in a timely manner. Any such incentives will only be provided to the Customer on such terms approved by the Supplier. No settlement discounts will be allowed if the Customer’s then current account balance is overdue.
6. The Customer must check all invoices and advise the Supplier of any errors or omissions within seven (7) days of receipt. Failing advice from the Customer that the invoice contains any errors or omissions, the invoice may be deemed accepted by the Supplier.
7. The interest rate on any outstanding debts is a fixed rate of ten (10) percent per annum, which interest will accrue and be recoverable each day or part thereof that the debt remains outstanding.
8. Should the Customer not pay for the Goods and/or Services supplied by the Supplier in accordance with the terms and conditions provided herein, or as agreed in writing by the Supplier and Customer from time to time, after issuing a written demand to the Customer demanding payment within fourteen (14) days, the Supplier will be entitled to charge an administration fee of ten (10) percent of the amount outstanding in respect of the Goods and/or Services.
9. The Customer acknowledges that the Supplier shall be at liberty to charge a surcharge for credit card transactions equal to the Supplier’s costs of processing such transactions.
Purpose of credit
10. The Customer acknowledges and agrees that any credit to be provided to the Customer by the Supplier is to be applied wholly or predominantly for business purposes.
Formation of Contract
11. Quotations are exclusive of GST and special packing costs and shall remain valid for a period of fourteen (14) days from the date of quotation, unless otherwise specified in writing. The Supplier, in its sole discretion, reserves the right to:
(a) withdraw, vary or extend the acceptance period for any quotation at any time prior to the formation of a Contract in accordance with clause 13; and
(b) impose a minimum Order value.
12. Quotations made by the Supplier are estimates only will not be construed as an offer or obligation to supply in accordance with the quotation. The Supplier reserves the right to accept or reject, at its discretion, any Order.
13. An Order will be accepted by the Supplier, and a Contract will come into existence, if:
(a) the Order is accepted by the Supplier in writing;
(b) the Supplier delivers the Goods; or
(c)the Supplier issues the Customer an invoice.
14. Placement of an Order will constitute acceptance of these terms and conditions.
15. At the Supplier’s sole discretion, a deposit may be required. The deposit amount or percentage of the price due will be stipulated at the time of the order of the Goods and/or Services and shall immediately become due and payable upon the formation of a Contract in accordance with clause 13. For the purposes of clarity, where a deposit is requested, the Supplier is under no obligation to supply Goods and/or Services until the deposit has been received by the Supplier in cleared funds.
16. Where the Customer requests or directs that any Goods and/or Services be supplied that are not strictly in accordance with the quotation or Order, then such Goods and/or Services shall constitute a variation, unless otherwise agreed between the parties.
17. The Customer understands and agrees that:
(a) all variations must be agreed between the parties in writing prior to the Goods and/or Services being supplied; and
(b) all variations shall be, at the Supplier’s discretion, invoiced at the rate(s) specified in the quotation, as specifically quoted, or in accordance with the Supplier’s current prevailing rates (as amended from time to time).
18. Notwithstanding clauses 16 and 17, and subject to any rights the Customer might have under any relevant legislation, the Supplier reserves the right to vary the quoted price if:
(a) there is any movement in the cost of supplying the Goods and/or Services specified in the Order (including, without limitation, any actual increase in the costs to the Supplier in manufacturing, procuring, or transporting the Goods, and/or currency fluctuations);
(b) the Goods and/or Services specified in the Order are varied from the Goods and/or Services specified in the Supplier’s quotation; or(c)otherwise as provided for in these terms and conditions.
19. The Supplier reserves the right to charge for the cost of cutting for any Goods not published within the Supplier’s price book.
Orders based on weight or quantity
20. Without limiting the generality of clauses 16 to 18, the Customer acknowledges and agrees that where Goods ordered are based on weights or quantities (Ordered Amount), the Supplier may delivered to and charge the Customer a weight or quantity of those Goods more or less than the Ordered Amount (provided the variance is no more or less than five (5) percent of the Ordered Amount), which shall be accepted and paid for by the Customer in full satisfaction of the Supplier’s obligations hereunder for the supply and delivery of the Ordered Amount.
21. For the avoidance of doubt, the chargeable weight for the quantity of Goods actually delivered is:
(a) in the case of paper in sheets, the nominal weight of reams (including ream wrapper, whether or not the paper is wrapped); and
(b) in the case of paper on reels, the actual weight (inclusive of the weight of reel wrappers, cores, and wooden plugs).
22. Where the Supplier arranges for the Goods to be supplied to the Customer by a third-party supplier, the following terms and conditions apply.
(a) All Orders accepted by the Supplier are subject to the Supplier being able to arrange supply of the Goods.
(b) Where the Supplier arranges for the Goods to be imported into Australia and they are supplied direct to the Customer or held at the premises controlled by the Customer or its agent:
(I)the price conversions from the applicable foreign currency to Australian dollars will be at the rate of exchange quoted in the original Order confirmation;
(II)the Customer will be responsible (at its sole cost) for obtaining any licenses and/or approvals necessary to import the Goods;
(III)the provisions of the Incoterms 2020 (or its successor) as applicable to the contract between the third-party supplier and the Supplier are deemed to be included in, and form part of, the Contract with the Customer, except to the extent that any such provisions are inconsistent with these terms and conditions;
(IV) where the term “net delivered” is used, it shall have the meaning equivalent to the Incoterm “Delivered Duty Paid – Buyer’s Premises” and it shall be the Customer’s responsibility in any such Contract to arrange for the Goods to be unloaded and the Customer shall bear all risks associated with the unloading of the Goods;
(V) except in the case of Goods sold at “net delivered” prices, all bank charges and other clearing costs shall be met by the Customer; and
(VI) where the basis of sale is net delivered, payment is due by the end of the month following the date on which the Goods are delivered to the Customer or collected by the Customer. In all other cases, the Goods will be invoiced on the date of the bill of lading and payment is due at the time specified on the sale note.
(c)The Customer acknowledges that the Goods referred to in any particular Order will be subject to certain conditions of sale imposed by the third-party supplier. Because of this the Customer accepts that there may be certain variations in quantities supplied, thickness, sheet size, and reel dimensions within certain tolerances generally accepted within the paper industry.
(d) The Supplier accepts no liability for, and the Customer agrees to indemnify the Supplier from, any claim arising where a third-party supplier refuses to accept an Order or does not fulfil an Order or for any cause whatsoever beyond the Supplier’s reasonable control.
Cancellation of Orders
23. Unless otherwise agreed in writing between the parties, the Customer may not cancel an Order (or any part of an Order) once accepted by the Supplier, delivery of the Goods cannot be deferred and Goods ordered cannot be returned except with the prior written consent of the Supplier and then (subject to clause 39(b)) only upon terms that the Customer reimburse and indemnify the Supplier against all losses it has incurred or may incur as a result of the cancellation, deferral or return, including, without limitation, cartage, bank charges, other incidental expenses incurred on any part of the Order and loss of profits.
24. Notwithstanding any other rights the Supplier may have under this agreement, the Supplier may, in its sole discretion, cancel any Order or delivery of any Order, by providing written notice to the Customer if the Customer:
(a) defaults in payment of any invoice by the due date;
(b) enters into liquidation or, where the Customer is an individual, becomes bankrupt; or
(c)breaches an essential term of this agreement.
25. To the fullest extent permitted by law, the Supplier accepts no liability for any loss whatsoever incurred by the Customer or any third party as a result of the Supplier exercising its rights under clause 24.
26. Packing will be effected in accordance with the Supplier’s standard practice and the cost of packing is include in the Price. If the Customer requests alternative packing, the Customer will bear the cost of such packing.
27. The Customer shall be liable for all costs associated with delivery, including freight, insurance, handling, and other charges, unless otherwise agreed in writing.
28. The Customer acknowledges and accepts that any period or date for delivery stated by the Supplier is intended as an estimate only and is not a contractual commitment. The Supplier will not in any circumstances be liable for any loss or damage suffered by the Customer or any third party for failure to meet any estimated delivery.
29. Delivery will be made within normal business hours between Monday to Friday, 8.00am to 5.00pm only (unless otherwise agreed to in writing).
30. Delivery is deemed to occur at the earlier of:
(a) the collection of Goods from the Supplier by the Customer or any third party on behalf of the Customer;
(b) the time the Goods are unloaded or provided at the premises nominated by the Customer (whether or not any person is present to accept delivery of the Goods);
(c)the Customer’s nominated carrier takes possession of the Goods in which event the carrier shall be deemed to be the Customer’s agent.
31. All Pallets:
(a) owned by the Supplier used in relation to delivery of the Goods shall remain the Supplier’s property and may not be used by the Customer for any other purpose other than storage of the Goods supplied;
(b) hired from a third party by the Supplier will be transferred to the Customer’s account with the relevant hire company.
32. The Supplier reserves the right to charge a nominal fee for any Pallets supplied. On return of the Pallets to the Supplier:
(a) if the Pallets are returned in goods condition (in the Supplier’s sole determination), the Supplier agrees to give a full credit to the Customer in an amount equal to the fee charged by the Supplier in respect of the Pallets; or
(b) if the Pallets are returned in a damaged condition (in the Supplier’s sole determination), the Customer shall be liable to pay to the Supplier the cost to repair and/or replace the Pallets.
33. The Supplier is entitled to charge:
(a) a reasonable fee for redelivery charges in the event the Customer does not, or is unable to, accept delivery of the Goods;
(b) the Customer for any costs which the Supplier incurs as a result of any delay in the delivery of the Goods caused by the Customer, its agents, or employees; and
(c)a reasonable fee if requested to collect any Pallets from the Customer.
34. The Customer accepts that the Supplier may deliver Goods by instalments and require payment for each separate instalment in accordance with these terms and conditions.
35. The Customer acknowledges and accepts that it is not relieved from any obligation arising under these terms and conditions by reason of any delay in delivery.
36. The Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
Claims and returns
37. The Customer must inspect the Goods immediately upon delivery and must within seven (7) days after the date of inspection give written notice to the Supplier with particulars, of any claim that the Goods are not in accordance with this agreement. Further, the Customer must, upon request from the Supplier, allow the Supplier to enter upon any premises occupied by the Customer to inspect the Goods that are subject of the claim. If the Customer fails to give notice or refuses to allow the Supplier to inspect the Goods, then to the extent permitted by law, the Goods must be treated as having been accepted by the Customer (and the Customer shall have no claim against the Supplier for damage or non-conformity of the Goods with these terms and conditions or any agreement between them) and the Customer must pay for the Goods in accordance with these terms and conditions.
38. The Customer cannot return Goods to the Supplier without the written agreement of the Supplier. To the extent permitted by law, Goods that have been specifically produced or purchased by the Supplier at the Customer’s request cannot be returned in any circumstances.
39. After inspection has taken place as provided for by clause 37 (but subject to clause 38):
(a) if the Supplier reasonably determines that:
(i) the Goods are not damaged; or
(ii) the Goods were damaged by the Customer or the Customer failed to take reasonable steps to prevent the Goods from becoming damaged; and
(iii) the Goods are otherwise in conformity with these terms and conditions,
the Customer is deemed to have accepted the Goods and the Supplier is entitled to the Price.
(b) if the Supplier reasonably determines that:
(i) the Goods are damaged; and
(ii) the Goods were not damaged by the Customer and the Customer did not fail to take reasonable steps to prevent the Goods from becoming damaged; or
(iii) the Goods are otherwise not in conformity with these terms and conditions,
the Customer is entitled to any one or more, at the option of the Supplier:
(i) the replacement of the Goods or the supply of equivalent Goods;
(ii) the repair of the Goods;
(iii) the payment of the cost of replacing the Goods or acquiring equivalent Goods;
(iv) the payment of the cost of having the Goods repaired.
40. Where Goods are the subject of a notice under clause 37:
(a) the Customer must leave the Goods in the state and condition in which they were delivered until such time as the Supplier or its duly authorised agent has inspected the Goods; and
(b) such inspection must be carried out within a reasonable time after notification by the Customer.
41. The Customer acknowledges and agrees that any return, other than a return due to a default by the Supplier under this agreement or as otherwise permitted by law, will incur a handling and administration charge of ten (10) percent of the purchase price of the returned Goods.
42. Unless otherwise agreed in writing between the parties, the Customer must pay all costs associated with the return of any Goods (either to the Supplier or from the Supplier to the Customer or any third party) including freight, insurance, handling and other charges. Any Goods returned to the Supplier must be unsoiled, undamaged, packed and wrapped appropriately and must include all original packaging and documentation. The Supplier accepts no liability for any damage that occurs to any Goods in return transit.
43. Risk of damage to or loss of the Goods passes to the Customer on delivery and the Customer must insure the Goods on or before delivery against all losses which may be sustained as a result of the loss, damage or destruction of the Goods or any part thereof by accident, theft, fire, flood, negligence and such other insurable causes as may be available and shall include the Supplier as co-insured.
44. If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Customer, the Supplier is entitled to receive all insurance proceeds payable for the Goods to the extent of the indebtedness of the Customer to the Supplier. The production of these terms and conditions by the Supplier is sufficient evidence of the Supplier’s rights to receive the insurance proceeds without the need for any person dealing with the Supplier to make further enquires.
45. If the Customer requests that Goods are delivered either to an unattended location, left outside, or are left outside the Supplier’s premises for collection, the Customer acknowledges that the Supplier will deliver the Goods as requested at the Customer’s sole risk.
Retention of title
46. Until such time as the Customer has made payment in full for the Goods and until such time as the Customer has made payment in full of all other money owing by the Customer to the Supplier (whether in respect of money payable under a specific Contract or on any other account whatsoever):
(a) title in the Goods does not pass to the Customer;
(b) the Customer agrees that property and title in the Goods will not pass to the Customer and the Supplier retains the legal and equitable title in those Goods supplied and not yet sold;
(c)the Customer will hold the Goods in a fiduciary capacity for the Supplier and agrees to store the Goods in such a manner that they can be identified as the property of the Supplier, and will not mix the Goods with other similar goods; and
(d) the Customer will be entitled to sell the Goods in the ordinary course of its business but will sell as agent and bailee for the Supplier and the proceeds of sale of the Goods will be held by the Customer on trust for the Supplier absolutely.
47. The Customer’s liability to the Supplier under these terms and conditions will not be discharged by the operation of clause 46(d) (but its levels of indebtedness will be reduced by the extent of the funds so remitted to the Supplier).
48. The Customer agrees that whilst property and title in the Goods remains with the Supplier, the Supplier has the right, with prior notice to the Customer, to enter upon any premises occupied by the Customer (or any receiver, receiver and manager, administrator, liquidator or trustee in bankruptcy of the Customer) to inspect the Goods of the Supplier and, when payment is overdue, to immediately enter the premises (as the Customer’s invitee) to repossess the Goods which may be in the Customer’s possession, custody or control when payment is overdue.
49. The Customer will be responsible for the Supplier’s reasonable costs and expenses in exercising its rights under clause 48 where the Customer is otherwise in default of the terms of this agreement. Where the Supplier exercises any power to enter the premises, that entry will not give rise to any action of trespass or similar action on the part of the Customer against the Supplier, its employees, servants, or agents.
50. The Customer agrees that where the Goods have been retaken into the possession of the Supplier, the Supplier has the absolute right to sell or deal with the Goods, and if necessary, sell the Goods with the trademark or name of the Customer on those Goods, and the Customer hereby grants an irrevocable license to the Supplier to do all things necessary to sell the Goods bearing the name or trademark of the Customer.
51. For the avoidance of doubt, the Supplier’s interest constitutes a ‘purchase money security interest’ pursuant to the PPSA.
Personal Property Securities Act
52. The Customer acknowledges that by assenting to these terms and conditions, the Customer grants a security interest to the Supplier in all Goods (and their proceeds) now or in the future supplied by the Supplier to the Customer (or to its account).
53. The Customer undertakes to do anything that is required by the Supplier:
(a) so that the Supplier can acquire and maintain one or more perfected security interests under the PPSA in respect of the Goods and their proceeds;
(b) to register a financing statement or financing change statement; and
(c)to ensure that the Supplier’s security position, and rights and obligations, are not adversely affected by the PPSA.
54. Unless the Customer has obtained the Supplier’s prior written consent, the Customer undertakes not to:
(a) register a financing change statement in respect of a security interest contemplated or constituted by these terms and conditions; and
(b) create or purport to create any security interest in the Goods, nor register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods in favour of a third party.
55. The Customer:
(a) waives its right under section 157 of the PPSA to receive a copy of the verification statement relating to a security interest created under these terms and conditions;
(b) agrees that to the extent permitted by the PPSA, the following provisions of the PPSA will not apply and are contracted out of: section 95 (to the extent that it requires the secured party to give notices to the grantor); section 96; section 118 (to the extent that it allows a secured party to give notices to the grantor); section 121(4); section 125; section 130; section 132(3)(d); section 132(4); section 135; section 142 and section 143; and
(c)agrees that the following provisions of the PPSA will not apply and the Customer will have no rights under them: section 127; section 129(2) and (3); section 130(1); section 132; section 134(2); section 135; section 136(3), (4) and (5) and section 137.
56. The Customer agrees that it will, if requested by the Supplier, sign any documents, provide any information or do anything else the Supplier requests, to ensure that any security interest created in the Supplier’s favour by these terms and conditions is, to the fullest extent possible under the PPSA, perfected in accordance with Part 2.2 of the PPSA.
57. Notwithstanding section 275 of the PPSA, the parties agree to keep confidential all information of the kind referred to in section 275 of the PPSA, unless compelled by law to disclose such information.
58. The Customer irrevocably grants to the Supplier the right to enter upon the Customer’s property or premises, with notice, and without being in any way liable to the Customer or to any third party, if the Supplier has cause to exercise any of its rights under sections 123 and/or 128 of the PPSA, and the Customer shall reasonably indemnify the Supplier from any claims made by any third party as a result of such exercise.
59. The Customer will be responsible for the Supplier’s reasonable costs and expenses in exercising its rights under clause 58 where the Customer is otherwise in default of these terms and conditions. Where the Supplier exercises any power to enter the premises, that entry will not give rise to any action of trespass or similar action on the part of the Customer against the Supplier, its employees, servants, or agents.
60. The Customer agrees to accept service of any document required to be served, including any notice under this agreement or the PPSA or any originating process, by prepaid post at any address nominated in this application or any other address later notified to the Supplier by the Customer or the Customer’s authorised representative.
61. The Customer further agrees that where the Supplier has rights in addition to those under part 4 of the PPSA, those rights will continue to apply.
62. The Customer charges in favour of the Supplier all of its estate and interest in any real property, whether held in its own right or as capacity as trustee, the Customer owns at present and in the future with payment of all monies which are now or in the future become owing to the Supplier whether pursuant to these terms and conditions or otherwise until all such monies are paid in full by the Customer.
63. The Customer charges in favour of the Supplier all of its estate and interest in any personal property, whether held in its own right or as capacity as trustee, the Customer owns at present and in the future with payment of all monies which are now or in the future become owing to the Supplier whether pursuant to these terms and conditions or otherwise until all such monies are paid in full by the Customer.
64. As security for the payment of the amount of its indebtedness to the Supplier from time to time, the Customer irrevocably appoints as its duly constituted attorney the Supplier’s company secretary from time to time to execute in the Customer’s name and as the Customer’s act and deed any real property mortgage, bill of sale or consent to any caveat the Supplier may choose to lodge against real property that the Customer may own in any Land Titles Office in any state or territory of Australia, even though the Customer may not have defaulted in carrying out its obligations hereunder upon written notice and demand to the Customer (in the event that there is no default by the Customer in carrying out its obligations hereunder).
65. Where the Customer has previously entered into an agreement with the Supplier by which the Customer has granted a charge, mortgage or other security interest (including a security interest as defined in the PPSA) over or in respect of real or personal property, those charges, mortgages or other security interests and the terms which directly or indirectly create rights, powers or obligations in respect thereto will continue and co-exist with the obligations and security interests created in this agreement and will secure all indebtedness and obligations of the Customer under this agreement. The Supplier may, at its election and upon the provision of written notice, vary the terms of such previous charges, mortgages, or other securities to reflect the terms herein.
66. Without prejudice to any other rights that the Supplier may have, the Supplier may suspend the Customer’s account if the Customer fails to make payment of any invoice by the due date. An account suspension may cause any unfulfilled Orders to be cancelled by the Supplier.
Cancellation of terms of credit
67. The Supplier reserves the right to withdraw credit at any time upon provision of forty -eight (48) hours’ written notice.
68. Notwithstanding clause 67, if the Customer defaults in the payment of any amount due to the Supplier pursuant to this agreement and does not cure such default within seven (7) days after being given notice of such default, the Supplier may terminate this agreement (to be effective immediately) upon notice to the Customer.
69. Upon the withdrawal of credit in accordance with clause 67, or upon termination of this agreement in accordance with clause 68, all liabilities incurred by the Customer become immediately due and payable to the Supplier.
70. For the avoidance of doubt, termination of this agreement will not affect:
(a) the right of any party to whom money is owed hereunder at the time of termination to receive that money according to the provisions hereof; and
(b) the rights and/or obligations pursuant to this agreement which by their nature are intended to survive termination of this agreement.
Provision of further information
71. The Customer undertakes to comply with any reasonable written requests by the Supplier to provide further information for the purpose of assessing the Customer’s creditworthiness, including an updated credit application.
72. If the Customer is a corporation (with the exception of a public listed company), it must advise the Supplier of any alteration to its corporate structure (for example, by changing directors, shareholders, or its constitution). In the case of a change of directors or shareholders the Supplier may ask for its directors to sign a guarantee and indemnity.
73. If the Customer is a corporation, the Customer warrants that all of its directors have signed this agreement and acknowledges that all of its directors may be required to enter into a guarantee and indemnity with the Supplier in relation to the Customer’s obligations to the Supplier.
74. If the Customer is the trustee of a trust (whether disclosed to the Supplier or not), the Customer warrants to the Supplier that:
(a) the Customer enters into this agreement in both its capacity as trustee and in its personal capacity;
(b) the Customer has the right to be reasonably indemnified out of trust assets;
(c)the Customer has the power under the trust deed to sign this agreement; and
(d) the Customer will not retire as trustee of the trust or appoint any new or additional trustee without advising the Supplier and having the new or additional trustee sign an agreement on substantially the same terms as this agreement.
75. The Customer must give the Supplier a copy of the trust deed upon request.
76. If the Customer enters into this agreement in its capacity as a partnership, the Customer warrants that all of the partners have signed this agreement.
77. If the Customer is a partnership, it must not alter its partnership (for example, adding or removing partners or altering its partnership agreement) without advising the Supplier.
78. If the Customer becomes insolvent, to the extent permitted by law, the Customer remains liable under this agreement for payment of all liabilities incurred hereunder. The Customer remains liable under this agreement even if the Supplier receives a dividend or payment as a result of the Customer being insolvent.
79. The Customer agrees to indemnify the Supplier in respect of all liability, claims, damage, loss, costs and expenses (including collection costs, debt recovery fees, and legal costs on an indemnity basis) that the Supplier may suffer or incur at any time, directly or indirectly, as a result of any default by the Customer in the performance or observance of the Customer’s obligations under these terms and conditions.
80. The Customer’s liability to indemnify the Supplier will be reduced proportionally to the extent only that:
(a) any negligent act or omission by the Supplier or a breach of the Supplier’s obligations under these terms and conditions has contributed to the liability, claim, damage, loss, cost or expense which is the subject of the indemnity; or
(b) these terms and conditions make the Supplier specifically liable for any cost or expense or rectifying or repairing any defect in, malfunction of or damage to the Goods.
81. The Customer’s liability to indemnify the Supplier is a continuing obligation separate and independent from the Customer’s other obligations and survives termination of this agreement or any Order.
82. It is not necessary for the Supplier to incur any expense or make any payment before enforcing its rights of indemnity conferred by these terms and conditions.
83. The Customer must pay for its own legal, accounting and business costs and all costs incurred by the Supplier relating to any default by the Customer under this agreement. The Customer must also pay for all stamp duty and other taxes payable on this agreement (if any).
84. The Customer will pay the Supplier’s costs and disbursements incurred in pursuing any recovery action, or any other claim or remedy, against the Customer, including collection costs, debt recovery fees and legal costs on an indemnity basis.
85. Subject to clauses 86 and 87, payments by, or on behalf of, the Customer will be applied by the Supplier as follows.
(a) Firstly, in payment of any and all collection costs and legal costs in accordance with clauses 49, 59, 79, and 84.
(b) Secondly, in payment of any interest incurred in accordance with clause 7.
(c)Thirdly, in payment of the outstanding invoice(s), or part thereof in an order determined by the Supplier in its absolute discretion.
86. To the extent that payments have been allocated to invoices by the Supplier in its business records, the Supplier may, at its sole and unfettered discretion, allocate and/or retrospectively reallocate payments in any manner whatsoever at the Supplier’s absolute discretion, including in a manner inconsistent with clause 85 herein.
87. Payments allocated (and/or reallocated) under clause 85 and/or 86 will be treated as though they were allocated (and/or reallocated) in the manner determined by the Supplier on the date of receipt of payment.
Taxes and duty
88. The Customer must pay GST on any taxable supply made by the Supplier to the Customer under this agreement. The payment of GST is in addition to any other consideration payable by the Customer for a taxable supply.
89. If as a result of:
(a) any legislation becoming applicable to the subject matter of this agreement; or
(b) any changes in legislation or its interpretation by a court of competent jurisdiction or by any authority charged with its administration;
the Supplier becomes liable to pay any tax, duty, excise, or levy in respect of the amounts received from the Customer, then the Customer must pay the Supplier these additional amounts on 48 hours’ written demand.
Subcontracting and assignment
90. The Supplier may engage a subcontractor without the approval of the Customer to perform all or any of its obligations under these terms and conditions.
91. Neither party shall assign its benefits or obligation under these terms and conditions without the written consent of the other (which consent shall not be unreasonably withheld).
92. A waiver of any provision or breach of this agreement by the Supplier shall only be effective if made by an authorised officer of the Supplier in writing. A waiver of any provision or breach of this agreement by the Customer shall only be effective if made by the Customer’s authorised officer in writing. If the Supplier or the Customer elect not to enforce its rights arising as a result of a breach of these terms and conditions, that will not constitute a waiver of any rights relating to any subsequent or other breach.
93. All payments required to be made by the Customer under this agreement will be made free of any set-off, or counterclaim and without deduction or withholding, unless agreed to otherwise by the Supplier and the Customer in writing or as required by law.
94. Any amount due to the Supplier from time to time may be deducted from any monies which may be or may become payable to the Customer by the Supplier.
Limitation of liability
95. In relation to the supply of Goods, to the fullest extent permitted by law, the Supplier’s liability to the Customer for any loss, damage or injury, whether under contract, in tort, pursuant to statute or otherwise, is limited to, at the Supplier’s discretion, to any one or more of the following:
(a) the replacement of the Goods or the supply of equivalent Goods;
(b) the repair of the Goods;
(c)the payment of the cost of replacing the Goods or acquiring equivalent Goods;
(d) the payment of the cost of having the Goods repaired.
96. In relation to the supply of Services, to the fullest extent permitted by law, the Supplier’s liability to the Customer for any loss, damage or injury, whether under contract, in tort, pursuant to statute or otherwise, is limited to, at the Supplier’s discretion, to any one or more of the following:
(a) the supply of the Services again; or
(b) providing for the cost of having the Services supplied again.
97. The Supplier is not liable for loss of profit, economic or financial loss, consequential loss, loss of opportunity or benefit, loss of a right or any other indirect loss suffered by the Customer as a result of the Goods and/or Services supplied under these terms and conditions.
98. All terms, conditions, warranties, indemnities and statements (whether express, implied, written, oral, collateral, statutory or otherwise, including but not limited to those implied by the United Nations Convention on Contracts for the International Sale of Goods) which are not expressly set out in these terms and conditions are hereby expressly excluded and, to the extent they cannot be excluded, the Supplier disclaims all liability in relation to them.
Liability of parties
99. If two or more parties are included within the same defined term in these terms and conditions:
(a) these terms and conditions have separate operation in relation to each of them;
(b) a liability or obligation of those persons under these terms and conditions is a joint liability or obligation of all of them and a several liability or obligation of each of them; and
(c) a right given to those parties under these terms and conditions is a right given severally to each of them.
100.The Customer acknowledges that the Goods are not sold pursuant to a sale by description or a sale by sample. Any description of the Goods on any of the Supplier’s documents is given by way of identification only.
101.The Customer represents and warrants to the Supplier that:
(a) the Customer is relying on its own skill and judgment in relation to its selection of the Goods; and
(b) the Customer has not advised the Supplier of the intended purposes of the Goods and the Supplier has not advised the Customer of the suitability of the Goods for any purpose, including the suitability of self-adhesive Goods purchased by the Customer.
102.The Supplier is not liable to the Customer for any delay or failure to perform its obligations pursuant to these terms and conditions if such delay or failure to perform is due to force majeure being a circumstance beyond its reasonable control, including strikes, lockouts, fires, floods, storm, riots, war, embargoes, civil commotions, supplier shortages, plant or mechanical breakdown, disease or pandemic, government intervention or regulation, acts of God or any other activity beyond the Supplier’s control.
103.If any provision of this agreement is not enforceable in accordance with its terms, other provisions which are self-sustaining are, and continue to be, enforceable in accordance with their terms.
104.If any part of this agreement is invalid or unenforceable, that part is deleted and the remainder of the agreement remains effective.
Variation of agreement
105.The Customer agrees that these terms and conditions may be varied, added to, or amended by an authorised officer of the Supplier at any time by written notice to the Customer. Subject to clause 106, after fourteen (14) days of receipt of the written notice of the variation(s), the variation(s) will be deemed agreed by the Customer.
106.If the Customer does not agree with the variation(s) proposed by the Supplier, it must notify the Supplier in writing within fourteen (14) days from receipt of the written notice that the variation(s) is/are not agreed to. The Supplier and/or the Customer will then be at liberty to suspend/withdraw credit facilities until such time as agreement can be reached between the parties regarding the proposed variation(s). Clerical errors (such as spelling mistakes or grammatical errors), typing errors, or other errors in computations, catalogues, quotations, invoices, delivery dockets, credit notes, specifications, or any other documents produced or issues by the Supplier may be subject to correction by the Supplier without notification.
107 Any proposed variation to these terms and conditions by the Customer must be requested inwriting. The Supplier may refuse any such request without providing reasons either orally or inwriting.
108.Variations requested by the Customer will only be binding upon the Supplier if they are inwriting signed by an authorised officer of the Supplier.
109.The Customer acknowledges and agrees that this agreement will be governed by the laws of Victoria, and the laws of the Commonwealth of Australia which are in force in Victoria.
110.The Customer acknowledges and agrees that any Contract between the Supplier and the Customer is formed at the address of the Supplier.
111.The parties to this agreement submit to the non-exclusive jurisdiction of the courts of Victoria and the relevant federal courts and courts competent to hear appeals from those courts.
112.The descriptions, illustrations, specifications, and data contained in catalogues, price lists other written materials, and samples do not form part of these terms and conditions or of the description to be applied to the Goods.
113.This agreement constitutes the entire agreement between the parties relating in any way to its subject matter, unless agreed to otherwise by the Supplier and the Customer in writing. All previous negotiations, understandings, representations, warranties, memoranda, or commitments about the subject matter of this agreement are merged in this agreement and are of no further effect. No oral explanation or information provided by a party to another affects the meaning or interpretation of this agreement or constitutes any collateral agreement, warranty or understanding.
114. Notwithstanding clause 113, in circumstances where there is a pre-existing written credit agreement (“Original Agreement”) between the Customer and the Supplier, these terms and this agreement will constitute a variation of the Original Agreement whereby the terms of the Original Agreement are deleted and replaced with the terms herein, unless the terms of the Original Agreement are otherwise expressly or implicitly preserved by the terms herein in which case they will co-exist with the terms herein, and, to the extent of any inconsistency, these terms will prevail.
115.These terms and conditions shall apply to every Contract between the Supplier and the Customer. Any terms and conditions of the Customer’s Order or of any other document deviating from or inconsistent with these terms and conditions are expressly rejected by the Supplier. For the avoidance of doubt, the Customer understands and agrees that these terms and conditions will prevail over, and the Supplier will not be bound by, any terms or conditions (express or implied) added or provided by the Customer, whether in an Order or otherwise, unless otherwise agreed in writing by the Supplier.
116.The Customer agrees to the terms of the Privacy Statement pursuant to the Privacy Act 1988 (Cth) contained in this document.
117.Headings are for convenience only and shall not affect the interpretation of this agreement.
118.Unless specified otherwise, all reference to sums of money shall be in terms of Australian currency (AUD), and all documents and correspondence between the parties shall be in the English language.
119.Unless the contrary intention appears:
(a) an expression which denotes the singular includes the plural and vice versa;
(b) a person includes the person’s successors, executors, administrators, substitutes (including a person who becomes a party by novation) and assigns; and
(c) a reference to any statute, ordinance, code, or other law includes regulations and other statutory instruments under any of them and consolidations, amendments re-enactments or replacement of any of them
TERMS AND CONDITIONS WHILST PURCHASING FROM CONECT ENTEPRISES
COMPLIANCE WITH TERMS AND CONDITIONS
- All references to times in promotions are based on the local time in Melbourne, Australia unless stated otherwise
- You may receive online offers and/or promotions, any product that has been put on sale or on clearance is priced as listed, there will be no further discounts off these prices regardless of the quantity purchased, are limited stock and while stocks last.
- An Order submitted by you on the Website in the manner described on the Website is an offer by you to purchase Goods for the Price (plus any Delivery Fee and for the avoidance of doubt, GST) as specified at the time you submit your Order.
- In completing the electronic Order form, you agree to provide complete and accurate information as to your personal details to enable the processing and delivery of your order. This information will also be used by Conect or a delivery agent to fulfil your Order. Conect Enterprises will not be liable to you for your loss or that of any third party for a delay or failure to process, fulfil or deliver Goods to you (or your nominated recipient) due to inaccurate or incomplete personal details provided in respect of an Order by you.
- You must be 16 years or older to purchase goods from Conect Enterprises and have a valid email address and phone number to be contacted on in case of any query.
- Once you submit your order, cancellations or changes to the Goods in your Order cannot be made however, we will allow you to return goods in accordance with the Returns Policy. You must check your Order carefully prior to submitting your Order with us. For terms regarding cancellations or returns of Orders, see the 'Order cancellation and returns’ section of these Terms and Conditions
- Where you place consecutive or separate Orders for Goods, we cannot consolidate the Orders into one. A separate Delivery Fee will apply to each Order in this instance.
- You will be provided with an automatic Order Confirmation Number upon submission of your Order to the Website. The Order number is required when contacting our Customer Service Centre in regards to your Order.
- Orders that have 5 or more products of 1m or 2m pieces will be rolled on to the same core.
- Slitting fee on a substrate, all web orders that require slitting down of any substrates will be charged $5.00 plus GST per cut. This will be a separate order and invoice and you will be called in regards to payment of the fee.
- Minimum order total is $20.00 excluding GST
Availability of goods
- You acknowledge and agree that from time to time, some Goods on the Website may be out of stock or unavailable and we may not be able to fulfil all or part of your Order. If this occurs, Conect Enterprises will use reasonable endeavours to either source the Goods, or contact you within five (5) Business Days to either arrange a full or partial refund, or change your Order to replace the Good with a comparable product in a similar price range (where available) as agreed with you, or come to an alternative arrangement. Where a comparable product or alternative arrangement cannot be agreed upon, then we will refund you the Price paid for the Goods. We will use reasonable endeavours to process the refund within five (5) Business Days. Receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund. Conect Enterprises is not liable with respect to any loss you or any third party might suffer as a result of any delay in processing your refund.
- We reserve the right to withdraw or suspend any Good displayed on the Website from sale either temporarily or permanently at any time without notice to you. Conect Enterprises will not be liable to you for any loss you or any third party suffers as a result of a withdrawal or suspension of availability with respect to a particular Good.
- Where a Good which is the subject of an Order has been withdrawn or suspended from sale and your payment for the Goods has already been processed, we will use reasonable endeavours to refund any money paid to us in respect of that Good within five (5) Business Days. The receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund. Conect is not liable with respect to any loss you or any third party might suffer as a result of any delay in processing your refund.
- Where your Order is affected by an error on the Website (for example, in relation to a description of Goods, an image, Price or otherwise), we will reject the part of the Order that is the subject of the error. If applicable, Conect Enterprises will proceed to fulfil the remainder of your Order in accordance with these Terms and Conditions. If you are not satisfied with the partial fulfilment of your Order, you can return your Order to us in accordance with the Returns Policy.
- You acknowledge and agree that: (a) all pictures and images of Goods displayed on the Website are for illustration purposes only, and the sizes and dimensions of Goods may differ in real life; (b) you have read any corresponding written description of the Goods prior to submitting your Order; (c) the colour of Goods as shown on the Website will vary as they are hard to replicate online. Please refer to our physical colour charts or contact us for a sample. Samples are provided at a cost and not for free. (d) Where we provide information on the suggested uses of a product it is your responsibility to ensure the suitability of the item for your application prior to submitting your order (including whether the Good will be capable of delivery to your Delivery Address due to sufficient, appropriate and safe access); (e) any accessory featured with the Goods is for illustration purposes only, and may be sold separately
Price and Payment
- The Price in respect of a Good is specified on the Website.
- Unless otherwise stated, all Prices quoted are in Australian Dollars and where applicable exclusive of goods and services tax (GST. Any fees and charges (e.g. Delivery Fees) imposed by these Terms and Conditions also include GST where applicable.
- Conect Enterprises reserves the right to change or alter Prices of Goods on the Website without notice to you, unless you have already submitted an Order at a stipulated Price, in which case there will be no change or alteration in pricing provided your Order is not affected by a pricing error, in which case we will contact you to discuss the options available. We may decide to reject your order if the pricing error results in a loss for Conect Enterprises.
- In respect of any Order, we will charge you and you agree to pay: (a) the Price (which is the Price at the time the Order is submitted); and (b) The Delivery Fee.
- You can pay for your Goods by any of the methods specified on the electronic Order form on the Website, which includes but are not limited to MasterCard, Visa or PayPal. When paying by credit card, you authorise Conect Enterprises to debit your nominated card at the time you submit your Order. The name on the credit card and the name used for the payment must match the name on the Order. Conect Enterprises reserves the right to request further information or ID (Photo of your Drivers licence & Credit card front and back used to pay for the order) prior to processing your order when the value of the order is over $800.00 as well as for the purchase of any Hardware, and the order is paid by credit card.
- You acknowledge and agree that any payment in respect of an Order must be cleared by Conect Enterprises before Goods are despatched. If your payment cannot be processed, your Order will be rejected in accordance with these Terms and Conditions and you will be notified of this on the Website. In relation to credit cards, you should contact your card issuer in the first instance to try to resolve any problem concerning the use of your credit card, or use an alternative payment method in order to continue with your Order.
- In paying or attempting to pay for the Goods, you agree that you have not engaged in any fraudulent conduct or contravened any Law.
- You will receive a tax Invoice by email once payment in respect of your Order has been processed.
- Where an Order is split in delivery you may see two separate transactions on your payment statement. If Conect cannot supply your order in full we will contact you to discuss your options. Should you request us to send the remainder of the order separately a 2nd freight charge may be payable.
- Delivery Costs
In general, all orders under $250 ex GST will attract a delivery fee if purchased online. Please refer to our delivery times and costs page for more information as the free freight threshold varies from state to state.
- Account customers in Melbourne Metro may have the benefit of free delivery via the Conect Van and only subject to our delivery areas. Contact our customer service team for more info.
Delivery Free for Special Goods
- Where you purchase Goods that attract both a Standard Delivery Fee and a Special Delivery Fee (as defined above), you will be required to pay both Delivery Fees, and you authorise Conect Enterprises to make such deductions from your nominated
- Upon delivery, you must inspect your Goods and check that the Goods delivered match your Order. If there is obvious damage to the Goods due to transit, you must contact our Customer Service Centre as soon as possible on 03 8773 4100 or email us at email@example.com If the Goods are not as ordered, you may return the Goods to us in accordance with the Returns Policy. If Goods are missing from your order, please contact our customer service department. You must let us know about any damaged, missing and incorrect Goods as soon as possible. You can otherwise return Goods in accordance with the “Order cancellations and returns “section of these Terms and Conditions. Any Goods replaced under the Returns Policy due to being faulty, damaged, or incorrect will be delivered to you free of charge. Any returns due to you changing your mind about your purchase will attract a 10% restocking fee.
- Flat Fee delivery cost for all A boards no matter what the value of the order.
- Please Note: We do not guarantee the condition of A-boards after delivery. A board delivery is at your own risk.
Order cancellations & Returns
- Any errors in delivery by Conect must be reported to customer service within 7 days of receiving the goods. Any issues after 7 days will not be recognised.
- All Requests for credit must be done via our Returns request page and will be subject to approval by our returns office. Any goods sent back without approval will be rejected.
- Any goods ordered in error by the customer will incur a restocking fee of 10% - no exceptions.
- Items ordered in especially for the customer that is not a standard stocked item by Conect cannot be returned due to change of mind or circumstance.
- Orders that have been cut to size at your request are not returnable for refund.
- To avoid fraudulent activity it is a requirement of Visa & MasterCard that we refund any monies to the same credit card used to make the original purchase.
- All heat press repairs (warranty or otherwise) are strictly return to base. After a phone consultation with a hardware team member, please return your heat press to our head office: Conect Enterprises, 49 Lakewood Blvd, Carrum Downs, Vic, 3201 for assessment and or repair. (freight cost is at customers expense)
Promotions & Special Offers
- You may receive online offers and promotions, whether mailed to your home, distributed in-store or emailed to you, which include a promotional or coupon code for use when shopping with Conect online. It is your responsibility to ensure that the Code is valid and that you enter the Code at the time of making your purchase online. We cannot apply the Code retrospectively once you have submitted your Order. Terms and conditions will apply to the use of the offer or promotion. Please read these carefully to make sure they apply to your purchase from Conect online. Any Code is non-transferable and may not be used in conjunction with any other offer.
All references to times in promotions are based on the local time in Melbourne, Australia unless stated otherwise
- You may receive online offers and/or promotions, any product that has been put on sale or on clearance is priced as listed, there will be no further discounts off these prices regardless of the quantity purchased, are limited stock and while stocks last.
Technical information & Support
- Information provided by Conect staff members, our website and price lists are based on information we believe to be correct and reliable. Any information given if provided is to be used as a guide and does not constitute a warranty.
- Purchasers should assess the suitability of the product being purchased for the application prior to ordering the goods.
- Conect maintains no responsibility or liability on advice given regarding manufacturing or production methods used in conjunction with our products. Purchasers should independently determine the appropriate process of their own accord.